Refund Policy

Our products are all handmade and delicate in nature. We have made every effort to display as accurately as possible the colours and images of our products that appear on the website. Bath art and colours may differ slightly across batches. Colours may differ in reality or due to variances in computer monitor's display. Due to the nature of our products, all sales are final and our bath bombs are not returnable or exchangeable. Before shipping your orders, we will do our best to ensure that our products are at their best quality.  


If your item is damaged or you received a wrong item, we are sincerely sorry. We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. Please note that we will review your request on a case-by-case basis. To be eligible for a return, the products must be in the same condition that you received it, unopened, unused, with tags, and in its original packaging, please send us a pictures of the items you received, brief descriptions of the items and email it to You will be responsible for paying for your own shipping costs for returning your item.

Exceptions / non-returnable items.

We do not accept returns or exchanges due to change of mind on all items. Please carefully check the product details/specifications before adding to your cart to purchase.  


If the products that you receive are damaged or faulty or do not match the description given at the time of the sale of those products, please ensure you return them to us within 15 days of receiving them. In this case, you will be offered a full refund, after we have received the returned products. Please be informed that the refund value will be based on the amount you have paid after promotion discount (if applicable). Please note that all items bought during a sale period or orders made with promo codes is not valid for refund unless they are damaged or faulty or do not match the description given at the time of the sale of those products. Shipping costs are non-refundable   Refund method will be via the choice of payment that you selected during check-out.